Back in January, we partnered with Support Driven and launched the first version of the Learn User Support Workshop, which helps women in the Asia-Pacific region develop the skills they need to succeed in a technical support role. We had 24 students enrolled in our first cohort.

Today, we’re happy to share that the next edition of the Learn User Support Workshop will launch on August 19, 2019. The course is entirely web-based — there’s no need to travel anywhere to attend — and completely free. So if you identify as a woman, are based in the Asia-Pacific region, and are serious about a career in user support, this might be a perfect match for you.

Building a better, bigger workshop

The strong positive feedback we received from our students earlier this year, as well as the increasingly long waitlist,... [read more]